Data Protection and Privacy Notice
Introduction
First Insurance Broker Company is committed to protecting your privacy and the security of your personal data. We are dedicated to processing your personal data in a lawful, secure, and transparent manner, in accordance with the applicable data protection regulations in the Kingdom of Saudi Arabia.
This notice aims to explain how your personal data is collected, used, and protected. It also provides information about how your personal data is processed and outlines your rights as a data subject, within the scope of the steps taken by First Insurance Broker Company to process your request.
Please read the following carefully to understand our approach and practices regarding your personal data and how we handle it.
Information We Collect
We collect various types of personal data, including:
Contact Information: Name, address, phone number, and email address.
Identity Information: National ID number, date of birth, nationality (for individuals); and commercial registration details (for companies).
Insurance Information: Details of current and previous insurance policies, claims, and beneficiaries.
Payment Information: Including credit card details.
Other Information: Any data you provide when submitting a request or inquiry.
Purpose of Data Collection
We collect your personal data for the following purposes:
Providing insurance services: Assessing insurance applications, issuing policies, and processing claims.
Communication: Responding to your inquiries, providing support, and sending notifications.
Marketing: Informing you about new products or services (subject to your prior consent).
Service improvement: Analyzing data to better understand customer needs and enhance service quality.
Use and Sharing of Data
Your personal data is used solely for the purposes for which it was collected. We may share your data with relevant parties, including:
Insurance companies involved in providing the requested services.
Service providers (such as IT systems, payment systems, and customer management platforms).
Competent authorities and regulatory or supervisory bodies.
All third parties are required to comply with data processing agreements and our data protection standards.
Data Protection
We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Cybersecurity Technologies
Data Encryption
Access Control and Verification Procedures
Continuous Employee Awareness and Training
Your Rights
You have the right to:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data, for example, if consent is withdrawn or the data is no longer needed.
Objection: Restrict or object to the processing of your data under specific circumstances and for a defined period (in accordance with regulatory authority guidelines).
Contact Us: For any inquiries, please contact us at:
info@first-ins-broker.com
Updates to the Privacy Notice
The effective date of this Privacy Notice is 08-10-2025. Any updates will be published on our website along with the new revision date. Continued use of the website constitutes acceptance of any changes to this notice.
Latest News
Cybersecurity Insurance… The New Shield of Protection in the Digital Age
Considering the rapid digital transformation taking place in the Kingdom of Saudi Arabia, cyber threats have become one of the most significant risks facing companies of all sizes and across various sectors. As cyberattacks continue to increase in frequency and sophistication, cybersecurity insurance has emerged as a strategic solution to protect digital data and systems.
This type of insurance provides coverage against cyber incidents such as data breaches, system disruptions, cyberattacks, and related legal liabilities, helping organizations minimize financial losses and ensure business continuity in the digital era.
A Growing Role as a Strategic Advisor in the Saudi Insurance Sector
The insurance sector in the Kingdom of Saudi Arabia is experiencing rapid transformation, driven by digital expansion and product diversification. This evolution has significantly increased the importance of insurance brokers, whose role has extended beyond acting as intermediaries between clients and insurance companies.
Today, brokers serve as strategic advisors by providing specialized consultations, analyzing risks, and designing tailored insurance solutions that meet client needs while delivering added value and enhanced protection.
Strategic Partnerships Drive 69% Growth in the Insurance Portfolio
The insurance portfolio achieved remarkable growth of 69% during the past period, driven by the expansion of the client base through the establishment of several strategic partnerships and contractual agreements.
This growth reflects the success of the company’s strategy in building long-term relationships and offering innovative insurance solutions that meet market demands and strengthen its competitive position within the insurance sector.
Renewal of Business License for Three Years Confirms Continued Trust and Professional Commitment
By the grace of Allah, the company’s business license was renewed by the Saudi Central Bank (Insurance Authority) on 03 September 2025, for a period of three years starting from 14 September 2025.
This renewal reaffirms the company’s compliance with approved regulations and instructions, and reflects continued confidence in its professional capabilities and commitment to delivering insurance services in accordance with the highest standards adopted in the Kingdom.
